Agenda item

Report of the Leader of the Council.

The Strategic Director, Transformation and Change introduced the Leader of the Council’s report regarding performance reporting for quarter 3 of 2019/20. An update was given for the performance dashboard progression; seven dashboards had now been produced for key service areas, showing performance against targets, trends and benchmarking information, where available. Some of the dashboards were automated and others required a level of manual input.

A number of action points were requested to feed into the continued development of the performance dashboards moving forward. Members were particularly keen to have as much comparable data as possible to give context to the information provided. It was also requested that the information provided be taken further to feedback on the outcomes of the performance reporting and any relevant actions that had been implemented at service level. The Committee were informed that the Performance Leads were working directly with service areas to ensure that any actions required were put into place. 

Action Points

Ø  The number of affordable homes built to be included within the house build performance dashboard.

Ø  Numerical figures (and written explanations where appropriate) to be included alongside percentages to provide increased clarity.

Ø  More legacy data to be included where possible to allow year on year comparisons to be made.

Ø  National averages to be included where possible.

Ø  Further categorisation of types of planning applications to be included on the planning process performance dashboard.

Ø  Follow-up information to be provided on the actions implemented within service areas as a result of the performance dashboard reporting.

A concern was raised regarding the amount of time it took the Council to deal with land searches. The current timeframe was causing a delay to property and land transactions and a Member asked whether this was having an impact on economic development and growth because of the time taken to provide the information needed to complete a purchase.

Action Point

Ø  The Interim Strategic Director, Growth to provide a response to the Committee on the current position and actions put in place to improve the time taken to deal with land search enquiries.

Members thanked officers for the work that had been put into the development of the new performance reporting dashboards. The Committee asked when the information would be available for the public to view. Officers confirmed that the dashboards appended to the report were currently available to the public as part of the agenda pack; further work would be undertaken before live dashboards were shared.