Decision details

Replacement of South Kesteven's Corporate Website

Decision Maker: Leader of the Council, Cabinet Member for Economic Development and Growth

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes


This report is to recommend the replacement of the website with a new hosted solution to provide an improved website offer to our residents, businesses, and visitors.


That approval is granted to approve the direct award of a contract to Big Blue Door for 2 years with an option to extend for a further 2 year in order to manage the implementation and ongoing hosting of a new corporate website.

Reasons for the decision:

It allows for the sharing over coding between Councils helping to drive improvements and minimise costs.


Big Blue Door have a proven record having worked with several other local authorities on their corporate website using the same CMS software.


As other Lincolnshire authorities use the same system it allows for potential sharing or partnering of resource in the future.


Gcloud allows for direct awarding of the contract which will be a 2 year contract with the ability to extend for an optional further 2 years.


The costs are within budgeted levels.


Alternative options considered:

The reasons for a replacement website are:

·                 The current system is 8 years old and the functionality and layout is no longer aligned with the ‘best in class’ in the marketplace.

·                 The content management software (CMS) the website is based upon has now reached its end of useful life.

·                 The website is hosted in-house which is a risk to business continutity and on-going resilience.

·                 It is not currently meeting all the requirements that are set out in the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (Appendix 1).


The organisation Big Blue Door are website developers who are approved by GCloud and have an extensive customer portfolio having supported a high number of public sector clients on website implementation projects using an approved quality CMS.  They have a proven record in delivering and hosting quality local government websites and positive references have been received from the existing customer base. Using GCloud allows for direct awarding so the proposed route is fully compliant with Contract Procedure Rules.


In order to bolster resilience, ensure continuity of service during times of business disruption and ensure ongoing support, it is recommended that the website is externally hosted by the recommended provider.  


Should approval be granted then a project team will be established in order to review the current website content and support a smooth migration to the newly designed website.


Publication date: 15/09/2022

Date of decision: 14/09/2022

Effective from: 23/09/2022

Accompanying Documents: