Decision details

Replacement of the Softphone Telephony System

Decision Maker: Deputy Chief Executive, Section 151 Officer

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No

Purpose:

This report recommends that the ICT reserve is used to fund the replacement of the Mitel Softphone Telephony system called MiCollab for Direct Dial In (DDI) Officers. This would be replaced with Microsoft Teams Telephony.

 

Decision:

This report recommends that the ICT reserve is used to fund the replacement of the Mitel Softphone Telephony system called MiCollab for Direct Dial In (DDI) Officers. This would be replaced with Microsoft Teams Telephony.

 

Publication date: 07/07/2025

Date of decision: 04/07/2025

Accompanying Documents: