Decision details

Virtual Operator Service

Decision Maker: Chief Finance Officer

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

To seek approval to implement the use of a Virtual Operator for switchboard calls received by the Council corporate Customer Service Team.

Decision:

That approval is granted to implement the use of a Virtual Operator for switchboard calls received by the Council corporate Customer Service Team.

Publication date: 01/02/2024

Date of decision: 23/02/2023

Accompanying Documents: