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Contract Award Report for Reactive Repairs Works to Council Properties

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Meeting: 09/09/2025 - Cabinet (Item 37)

37 Contract Award Report for Reactive Repairs Works to Council Properties pdf icon PDF 242 KB

To seek approval to enter into a contract with two contractors, for the provision of carrying out reactive repairs to properties owned by South Kesteven District Council.

Additional documents:

Minutes:

Purpose of report

 

To seek approval to enter into a contract with two contractors, for the provision of reactive repairs to properties owned by SKDC.

 

Decision

 

That Cabinet approve the award of contracts to Foster Property Maintenance Limited and Lukeman Electrical Services Limited to carry out reactive repairs to dwellings that are owned by South Kesteven District Council with an annual value of up to £2.2M, split between both contractors for a period of 3 years with the option to extend for up to 2 years.

 

Alternative options considered and rejected

 

Cabinet could have chosen not to procure new contractors to deliver reactive repairs or procure just one contractor instead of two as outlined in this report. If Cabinet did not procure new contractors, it would have risked using incumbent contractors who were out of contract and have not been appointed in accordance with an approved procurement route.

 

The option of procuring just one contractor was considered but was discounted to ensure there was adequate resilience to meet the fluctuating demand of a reactive repairs service and ensure that Cabinet did not risk placing all works with one contractor.

 

Reasons for the decision

 

There was a need for improvement to the Council’s repairs service and procuring new compliant contractors with increased capacity would ensure that improvements could be made to the service provided to residents.

 

The preferred bidders and all unsuccessful bidders would be notified of the outcome simultaneously. Subject to the satisfactory return of due diligence, and no legal challenge being received, the contract would be executed at the conclusion of any standstill period.

 

The overall score for Fosters was 80.55%; Lukeman scored 75%.

 

There had been an aspiration for some time to create a framework whereby the Council could contact local suppliers. Where there was a need to sub-contract, Cabinet asked that local suppliers be considered.

 

Tenant satisfaction for repairs would be managed through a system called ‘Rant and Rave’. A survey was sent to residents on completion of repairs to ensure they were satisfied. Satisfaction rates were reported back to Committees through the Key Performance Indicators reports.