Issue details

Customer Experience Strategy 2025 to 2028

To present the Customer Experience Strategy 2025 to 2028 to Cabinet for recommendation to Council

Decision type: Key

Reason Key: Significant 2 wards;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 30/07/2024

Decision due: 7 October 2025 by Cabinet

Lead member: Cabinet Member for People & Communities

Lead director: Deputy Chief Executive, Section 151 Officer

Contact: Claire Moses, Head of Service (Revenues, Benefits, Customer Services and Community) Email: claire.moses@southkesteven.gov.uk.

Action: Recommendation to Council