Issue details

Appointment a Member Responsible for Complaints

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To approve the appointment of a Member Responsible for Complaints which is a requirement of paragraph 9.5 of the Ombudsman’s Complaint Handling Code

Decision type: Key

Reason Key: Significant 2 wards;

Decision status: Recommendations Approved

Notice of proposed decision first published: 09/06/2025

Decision due: 8 July 2025 by Cabinet

Lead member: Cabinet Member for Housing

Lead director: Director of Housing and Projects

Contact: Alison Hall-Wright, Director of Housing and Projects (Deputy Monitoring Officer) Email: A.Hall-Wright@southkesteven.gov.uk.

Action: To approve the appointment of a Member Responsible for Complaints which is a requirement of paragraph 9.5 of the Ombudsman’s Complaint Handling Code